LINE4HEALTH

Patient Privacy Policy
Patient Agreement

What categories of personal data do we process about you?
In general, you can visit our websites without providing us with information about your identity or revealing any information about yourself. Our web servers collect IP addresses for IT reasons, which allow you to connect to our platform and use our services. We do not collect your email addresses when you visit our sites. However, there are parts of these websites where we need to obtain personal data from you for specific purposes, such as providing certain information you have requested, and in cases where registration is required on our sites.

When you visit our websites, we process the following personal data about you:
  • Operational data: primarily IP address, domain name, version of your browser and operating system, operational and location data, web logs;
  • Any other data you provide to us.

Categories of personal data: general personal data.
FOR WHAT PURPOSES AND ON WHAT LEGAL BASIS DO WE PROCESS YOUR PERSONAL DATA?
We will process your data for the following purposes:

  • PURPOSE

  • DETAILED DESCRIPTION

  • LEGAL BASIS

  • RETENTION PERIOD

  • COLLECTION OF SERVER DATA








  • Recording the IP address, domain name, browser version, operating system, operational and location data, and web logs for the purpose of measuring the number of website visits, the average time spent on the site, or the number of pages viewed.

  • The legitimate interest of operators in measuring usage and improving content.

  • For the period necessary to achieve the purpose of processing, but no longer than 3 years.

  • CUSTOMER SUPPORT

    (responding to your requests and inquiries)

  • You can contact us via our support line, email address for customer support, or through the contact form. Your personal data (if you provide it) is processed for the purpose of responding to inquiries and handling requests, such as if there is a technical issue with processing your registration, a need to change information, etc.


    If you contact us through the telephone line, the call will be recorded. If the inquiry or request concerns a concluded contract, the legal basis for processing personal data is the contractual relationship arising from the submitted request.


    Otherwise, the legal basis is a legitimate interest, and the retention period for the provided personal data is shorter.

  • Contractual relationship or legitimate interest (in providing quality customer support and resolving potential complaints).

  • 10 years from the end of the contract or 1 year from the contact in the case of legitimate interest (if you subsequently enter into a contract with us, the data will be retained in the same way as if the basis were a contract).

  • HANDLING THE AGENDA OF DATA SUBJECTS' RIGHTS

  • We will also process your personal data for the purpose of handling the agenda of data subjects' rights if you contact us as a data subject and exercise your rights under data protection regulations.

  • Fulfillment of legal obligations.

  • 10 years from the resolution of the request.

HOW DO WE OBTAIN YOUR PERSONAL DATA?
[Fulfillment of Legal Obligations] It may happen that we process your personal data to fulfill our legal obligation or to comply with a decision of the relevant public authority or court. The legal basis is the fulfillment of legal obligations under specific regulations. This includes, for example, handling the agenda of data subjects' rights or accounting. The legal basis for this processing is pre-contractual relationships and the fulfillment of the contract under Article 6(1)(c) of the GDPR.

[Legitimate Interest] In some cases, we may process certain personal data based on our legitimate interest in accordance with Article 6(1)(f) of the GDPR. This primarily involves the collection of server data, providing quality customer support, and addressing potential complaints.
LINKS TO OTHER WEBSITES
On the website www.line4health.com, there may be links to other websites that are beyond our control and are not subject to this privacy policy. If you visit other websites through these links, the operators of those sites may collect data from you and use it in accordance with their privacy statement, which may differ from our privacy policy. We accept no responsibility for the statements of third parties or the processing of your personal data by third parties. We recommend that you read the privacy and cookie statements, as well as the terms and conditions of any linked websites you visit, before submitting any personal data to such third-party websites.
DATA SECURITY
To protect your personal data from unauthorized access, unlawful processing, accidental loss, destruction, and damage, both online and offline, we use strict physical, electronic, and organizational security measures. We retain your data for as long as necessary for the purpose of data collection, and subsequently, we keep your data for as long as required by legal regulations.
COOKIE POLICY
The website www.line4health.com uses cookies. A cookie is a small file of letters and numbers that is stored in your browser or on the hard drive of your computer.

Cookies help us distinguish you from other users of our website and customize the content displayed to you, ensure a pleasant experience when using our website, and improve it. Thanks to these files, the website retains information about your actions and preferences (such as login name, language, font size, and other display settings) for a certain period of time, so you don't have to re-enter them each time you visit the site or browse its individual pages.
PERFORMANCE COOKIES
These cookies collect information that allows us to improve our website.

  • has_js

  • It is used to verify the activity of JavaScript in order to improve the user experience.

  • PREF, VISITOR_INFO1_LIVE, YSC

  • Tracking the number of views for a specific video and user preferences, displaying related content or ads within the embedded YouTube video.

  • _utma, _utmb, _utmc, _utmz, _utmv

  • Collecting statistical data about the use of websites.

  • _fbq

  • Measuring Facebook ad conversions and remarketing.

  • cookie_manager_agreed, cookie_manager_status_marketing

  • Saving your cookie settings on the website.

  • _ga

  • It is used to track user behavior on the website. It helps collect data about visits, session duration, traffic sources, and other aspects of user interaction with the web resource. The main purpose of this cookie is to distinguish unique users, allowing website owners to analyze performance and improve the user experience.

HOW CAN I DISABLE OR ENABLE COOKIES
You can accept or decline cookies through your browser settings. If you do not enable cookies, you may not be able to use all the interactive features of our website. For more information on these settings, please refer to your browser's instructions.
© LINE4HEALTH s.r.o.
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